General Conditions of Service

1. These general conditions, as well as specific conditions, are applicable to all our services to the exclusion of any other condition. Any derogation must be the subject of a specific and prior written agreement. Any clause other than and/or contrary to our general conditions, which might be stipulated in purchase orders, specifications, or any other document emanating from the client, cannot be opposed to us unless they have been the subject of a prior, express, and written agreement. 2. Our offers are made on the basis of prices, taxes of all kinds, social charges, transport costs, and salaries practiced at the date of the offers. Prices are given for continuous execution without interruption. They apply to day work during working hours. If services must be performed outside normal working hours, the resulting additional costs will be charged to the client. The client has a period of 30 days to definitively accept our offers. Our offers are indivisible and cannot be split. 3. Unless otherwise expressly stipulated, delivery and/or execution dates of the order are only approximate and given without commitment on our part. Any delay cannot give rise to cancellation of the order nor to payment of damages and interest. In the event of a formal commitment on our part regarding the delivery and/or execution date, we incur no liability if the delivery and/or execution of the contract could not be done within the deadlines expressly agreed upon by mutual agreement, if the delay is attributable to any fact whatsoever not attributable to us, and in particular to the prevention for us to start or continue the work according to the rules of the art, due to design faults, hindrance, delay, negligence, deficiency, technical errors, and programming of the client, project authors, or trades that normally must precede us on the site(s). The same applies in cases of force majeure and in particular in cases of accident, war, bad weather, strike, or block out affecting the building industry in general or in particular, serious shortage of labor or material, flooding, accident occurring to equipment, bankruptcy, or insolvency of a supplier or subcontractor. In case of temporary suspension of work for any of the causes mentioned above, it is provided that their execution will be automatically extended without indemnity or compensation of any kind at our expense for a period equal to the duration of the suspension increased by a delay for the restoration of the site of 15 days. 4. Ordered services will be executed by us, subcontractors on our behalf and under our responsibility. 5. It is the client's responsibility to obtain the necessary authorizations for the execution of controls, to obtain all precise information concerning pipes and underground constructions, of whatever nature, and to notify us in writing. Failing this, the client will remain solely responsible and will alone bear all costs and consequences of any damaging facts resulting from these failures. The client will also ensure that the site is easily accessible for visiting agents. 6. All modifications will be the subject of a specific agreement and will be invoiced at the price on the day of execution. 7. We only bear responsibility for damage and disturbances of enjoyment that could be caused to neighboring buildings due to our interventions within the strict limits of common law and provided that fault is proven on our part. This guarantee is limited only to damage caused during the duration of our visits. Disputes that may arise with owners and/or tenants of neighboring constructions can in no case justify a suspension of payment by the client even in the case of our involvement in the dispute. 8. Payment terms: Individuals must pay for the visit directly after the control. For companies and self-employed persons, the invoice is payable within 30 days after the invoice is issued. All our prices are increased by 5% if any deduction is made during payments, as a guarantee. Unless otherwise written, all our invoices are payable in cash, net and without discount at our headquarters. 9. To be admissible, any complaint concerning an invoice must be made at the latest by registered mail within 15 days of the sending of the invoice concerned. Any invoice unpaid at its due date will automatically and without prior notice bear interest at 12% per year and will also be increased by a fixed indemnity of 15% with a minimum of 25€. Any delay in payment, for whatever reason, makes any existing debt immediately due, without recourse to a prior notice. In case of late payment, we reserve the right to suspend the execution of the contract or to terminate it, without summons. 10. In no case do we assume responsibility in case of deterioration of the controlled equipment. 11. Payment: We reserve the right, if the client does not respect the aforementioned payment schedule at each of its deadlines, to suspend the execution of the mission until full payment of our invoice, without the possibility for the client to claim any compensation. 12. All disputes relating to the execution or interpretation of this contract fall under the exclusive jurisdiction of the courts of Nivelles. The client may however waive this jurisdiction attribution clause and, if preferred, cite before the competent jurisdiction under common law.